Privacy Policy

Introduction

Welcome to https://mobile-estimating-service.collision-talk.com! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our applications, or availing of our services.

Scope

This policy encompasses all aspects of our online presence, including but not limited to our primary website, mobile applications, online services, and any other digital platforms owned or operated by https://mobile-estimating-service.collision-talk.com (hereafter referred to as “the Company,” “we,” or “us”). Please note that this policy does not cover third-party websites, applications, or services linked from our platform. Each of these third-party entities has its own privacy policies governing user data collection and usage.

Processing Activities

This Privacy Policy guides your interactions with us in the following scenarios:

Using our applications and services as an authorized user.
Visiting any website associated with this Privacy Statement.
Receiving communications from us, including emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services. The types of information we gather include:

Account Information: Details required for creating and managing user accounts.
Payment Information: Transaction details for processing payments, including cardholder name, payment method, and billing address.
Financial Information: Data related to your financial status or history, such as bank account numbers (for direct deposits or withdrawals).
Purchase Information: Records of products and services purchased from us, including order history and associated details.
Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information for device recognition.
Location Data: Geographic coordinates and location-based services data to provide location-specific services.
Feedback: User-generated reviews, ratings, comments, and suggestions.
Social Media Information: Data from social media platforms when users choose to connect their accounts with us.
Product Information: Details about the products or services you interact with on our platform.

We collect this data through multiple channels: user input forms, online interactions, browser automation, and third-party service providers. Additionally, some personal data may be shared with us by third parties, subject to their privacy policies.

Cookies

We employ cookies, a type of text file, to improve your experience on our website and for analytics purposes. Cookies can be categorized as:

Strictly Necessary: Essential for the basic functionality of our website, ensuring secure sessions and user navigation.
Preference: Remembering user preferences, language settings, and display options.
Analytics: Tracking website usage, gathering statistics, and understanding user behavior to enhance our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We maintain personal data for as long as it is necessary for the purposes collected or as required by applicable laws. Once the purpose of data collection is fulfilled, we ensure its secure deletion or anonymization.

Security Measures

The security of your personal data is a top priority. We implement robust organizational and technical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure data storage, and engagement with trusted third-party processors who adhere to strict privacy standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services and websites do not knowingly collect personal information from minors without parental consent.

Your Rights

Depending on your jurisdiction, you may have various rights regarding personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Request the deletion of your data under certain circumstances.
Restriction: Limit our processing of your data in specific situations.
Portability: Receive a copy of your personal data in a structured, commonly used format.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Ensure that exercising your rights does not adversely affect your interactions with us.

To exercise these rights or have data-related inquiries, please contact our Privacy Team via email at [email protected] or by mail to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be effectively communicated through our website, and we encourage users to review it periodically for any updates.

Contact Information

For privacy-related inquiries, unsubscribe requests, or feedback, please reach out to our dedicated Privacy Team:

Email: [email protected]
Mail: [Privacy Team Address] (as provided on the website)